Positive Experiences, Lasting Memories

Kevin and Mary Kahl
51663 Deer Trail Dr.
Granger, IN 46530

Dear Leisure Pools:

After 5 years of begging, pleading, and having to eventually agree to a dog, my husband agreed that a backyard pool was an OK idea. Our oldest son (9) has a life threatening allergy to peanuts and unfortunately with that comes anxiety as well. For the last five years we have been members of our local country club and every year our son is anxious about the snack items with peanuts that were being eaten while sitting by the pool. So instead of having an anxiety filled summer, we took the “plunge” into pool ownership.  We purchased the Moroccan 34, through our local dealer, Akins excavating and have been BLOWN AWAY by the service we have received. My personality is such that I do not do well with even minor renovations. I was terrified as this project started. I soon realized that I had nothing to fear. Justin, Tabby and their ENTIRE crew was FANTASTIC. I know it must make YOUR Company proud to know what stellar people are representing you. If there is an award for customer service Akins Excavating should win first place. Here is why:

*They came when they said they would. ON TIME-READY TO GO!

*With renovations of any kind, you expect banter between employees. Unfortunately sometimes this includes inappropriate words, discussions, and even poor music choices. We NEVER heard any of that. From our viewpoint the entire crew treated each other with respect and most days we heard laughter and definitely a cohesive group. Employees say a lot about a company. Akins has hired the BEST.

*We live in Indiana- weather in the pring is a definite roller coaster. Even with rain- a lot of it- our roject was complete in less than a month. Our neighbors who made the “other” choice in pool ownership are still sitting with an empty hole.

*Justin and Tabby made their expectations and project very clear to us as well. Pricing, timelines, instructions about equipment were all very clear. I also felt if I did have a question or a concern I could call them.

*Everyone was so kind to my children and ALL of the neighborhood children who watched the project. Many neighbors also commented about the crew and their wonderful attitudes.

So, as I listen to the laughter coming from our backyard, as I see my son’s anxiety level at ZERO and as I step into my own backyard and feel like I am on vacation- I want to say thank you. Thank you Leisure Pools for creating a wonderful product that is not only built with quality but with beauty as well. I know you must be thrilled that Akins Excavating is representing you. They do it with the highest of standards, and the best service I have EVER seen!!!

Sincerely- Mary Kahl